MAXIMISING YOUR LUNCHTIME

Maximising your lunchtime makes great business sense. And, I don’t mean having a sandwich at your desk as you pour over reports or jumping on LinkedIn, Facebook etc.

Making time to have lunch, to step away from your desk/place of business is essential to maintaining a helicopter perspective.

When you’re leading a busy life, especially if you’re running your own business, it can be really tough to squeeze the extra time out of your day.

BUT…here’s the thing…you need to eat! So maximising that time for your own benefit makes good sense – right?

Put down your phone – at least stick it in your pocket or handbag – stand up and walk out of the office.

Walking down the street, stopping to say hello to people and having a quick chat. Sitting quietly in a park/at the beach and absorbing nature, or having lunch with people outside of your normal circle all serve to help either ground or stimulate you.

What you choose to do each lunchtime depends on the outcomes you’d like to achieve.

The key is to make a conscious choice to utilise your lunchtime wisely. After all, it is time. Time is a finite commodity and once passed cannot be recovered.

Alone Time

Choosing to spend time alone, to sit in the park/at the beach will give you silence. In that stillness, you have the chance to reflect quietly. You’ll often get to hear your inner voice that has been drowned out by the chattering monkeys.

Many of our clients who work in front-facing roles that demand they are “on” for most of their business day love these kinds of lunch breaks.

Actively Being Out & About

If you’re working in isolation, then getting out and about helps to switch off that intense focus your work demands.

Walking down the street and stopping to chat with a couple of people can often provide that human connection that is so important to people who work alone all day.

Alternately, if your work causes lots of pent-up frustrations, busts of physical activity like a brisk walk, jogging or working out at a gym full of people can be a great tension reliever.

Group Lunches

Getting together with a group of like-minded individuals, from different industries is another productive way to spend a lunchtime. You gain a different perspective which is so very valuable.

I’m not talking about a boozy lunch at a fancy restaurant. You know, where everyone talks about how great they are and no one remembers anything much afterwards. I’ve been to a few of these over the years. Enjoyable but really very unproductive.

Rather, I mean a quiet place where you actually get to connect with authenticity and help each other out through the sharing of information in a supportive environment.

Lunch & Learn Sessions

Lunch and learn sessions are common in large corporations. Often used as a means to minimise downtime, and maximise employee engagement.

Now, if you’re a small business or solo operator you won’t have this luxury BUT… a group lunch and learn for others in the same boat is not too hard to organise.

We know because we’ve facilitated quite a few over the years.  Topics are always varied so attendees choose which they are interested in.

The objective is always that participants leave having learnt something of value – not just had a great lunch. Details of upcoming sessions are always on our Facebook page.

Scheduling

The key to successfully maximising your lunchtime and being able to get away all comes down to scheduling.

Consider it an important appointment with a very important person. Yes, that’s you!

If you are struggling to get started with this habit, begin with a day a week, and gradually increase it over a period of a month. Once you start to consciously work on maximising your time, you’ll be surprised at how easy it can become. More importantly, the benefits that you gain are invaluable.

Speaking from a personal perspective – my lunchtime habits are one of the ways that I have been able to keep sane during the challenging times. As an added bonus they’ve also brought Dragon Sisters new business connections.

Fly like a dragonFly like a dragon!

Michelle

PS – let me know in the comments how you spend your lunchtimes – I’m always curious 🙂

Changing things up…for business growth

Business growth means changing things up.

But change is not a natural state. It’s something that often brings resistance.

Our natural state is to want to stay within our comfort zones. It’s what we know, it’s usually predictable. We’re not taking any risks and it’s…

Boring!

Comfortable

There is comfort in waking up each day knowing exactly what you are going to do.

It’s nice knowing what’s going to unfold. How the day will play out. No hidden surprises.

You know what you’re going to be facing when you step into your office/business. You can handle whatever the day is going to be throwing your way. Sure there may be a few little waves of disruption, but that’s okay…you can handle it.

This kind of comfort comes from the familiarity of a set routine.

It’s mundane and certainly not a challenge. It is not an atmosphere for growth!

Challenge

Facing challenges makes you grow, develop new skills and expand your horizons.

I know from personal experience that it is during the times when I’ve been facing the biggest challenges that I’ve really grown.

One of the biggest challenges I ever faced and that had a huge impact on my future business pathway was…speaking in public.

I was always the one in the background. I was happy doing research, speaking to people one on one, writing speeches etc.

I had the wordsmith gift but I was missing an essential ingredient… the confidence to stand up in front of a live crowd. TV and radio were okay because the audience was not actually right there. Not sitting right where I could see them.

For many years I was able to coast along and avoid public speaking.

However, this all changed in 2004. I won the Telstra Business Woman of the Year (NT) Award. Part of the expectation was that I would be willing to speak in public.

It frightened the daylights out of me…

Embracing the Challenge

I listened to experts on how best to tackle the problem of overcoming nerves and what a good speaker needed to do. Tell a joke, warm the crowd up etc and so on went the advice.

I am not a natural at telling a joke. I’m hopeless and forget the punch lines every time, so no way was that going to work for me. I also tried (in the privacy of my home) practising a bunch of other techniques.

The very best advice I got was from a very unlikely quarter.

It came from Veronica Macauley Cross. She was the Queensland representative for BCNA at the same time as myself. Her advice was simply this…be yourself, and don’t ever let anyone try to tell you that catch in your voice needs to go. It’s the emotion that you convey that makes you such a powerful speaker.

It was also empowering to know that people genuinely wanted to hear what I had to share. Veronica passed away in 2007 (she was living with advanced breast cancer from the first day I met her) but I vividly remember Veronica and the very solid advice she gave me.

I changed things up by becoming a (reluctant) speaker because the business needed me to do so. The message needed sharing and there was an eager audience spanning the globe who were all waiting to hear what I had to share.

Business Growth

My work as a breast cancer advocate and founder of Dragons Abreast Australia was definitely business. The business was promoting awareness of breast cancer.

A business can only grow when you are willing to embrace change. You also need to have systems in place. Without systems, it’s a struggle to keep the performance level high – it’s also impossible to effectively grow.

No matter what kind of business you have – regardless of whether it is for or not for profit it is absolutely essential that you are willing and able to embrace change.

Change = Opportunity. Opportunity = growth.

It often means stepping right outside your comfort zone.

The challenge is being willing to step out, to step up and to make changes. To learn. To adapt. To release a little control through automating, delegating and outsourcing… so you can achieve your business goals.

It’s often just a few small tweaks to the way you’re doing business that can make a huge difference in your results.

It can be tough to work out what you need. But it’s definitely worth spending time on.

If you are not sure where to start and need some help figuring it out…reach out to us...you’ll soon be creating and maximising opportunities to take you to the next level. Promise! Don’t take our word for it…check out what others have to say.

Fly like a dragon!

Michelle

 

 

Bringing your ideas to life…means taking ACTION

You can have the very best idea in the world but unless you take action it will remain simply that – an idea. A dream.

It takes grit. It takes hard work.

Success comes from action. Dreams become reality when you are committed to WORKING for them

Spending time “thinking” or continually taking another course will not move you forward. Yes, you may have lots of theoretical learning, but…

ACTION is what leads to achievement.


Any action, even if it’s an imperfect action it is a move in the right direction.

You learn by implementing – it may not work the first time – that’s quite normal!  But you learn valuable lessons.

Heck, if I had been waiting for the perfect moment, I would never have achieved half of what I have.

And yes, I’ve made my own fair share of mistakes along the way too – but they are learning experiences.

Taking the plunge is not easy.

Failure is common…but dusting yourself off and learning from those mistakes is what propels you towards success.

Think of how a child learns to walk…

First by using all their strength to pull themselves up on whatever furniture is available (heck, some even use the dog!).

Then getting braver and lurching from handhold to handhold.

A few wobbly steps. A few landings on their nappy padded bum.

Do they give up?

No.

They stagger to their feet again continuing to try… leveraging off what is available. Eventually, they succeed …and are off and running. No stopping them!

It’s exactly the same when it comes down to business.

The theory is all well and good. But taking action…even if it is baby steps, is what that propels you towards your goals.

Struggling to take action steps?

Fear is natural.

Change takes time. Learning new skills takes practice, but the results are worth it.

Now here’s the thing…you can do all this on your own. Absolutely you can.

But…likely as not it will be a stop-start process as you battle alone through the hurdles and obstacles that inevitably pop up to challenge you.

As an adult in business, it’s not as easy to find handholds to leverage off. But, if you are open and actively searching they are there…in both paid and unpaid forms.

Unpaid forms

These typically include things like free workshops hosted by a range of organisations ranging from your local Business Development Offices, Chamber of Commerce, Live Webinars and even Facebook groups.

All of these are very valuable and have their place. They are especially helpful if you are bootstrapping and cash is very tight.

A word of caution; these can lead you down a number of rabbit holes and infect you with a case of SOS – Shiny Object Syndrome.

You know what I mean…

you hear all these great ideas and start to research or chase after them. The result is quite often that you lose your way and waste time.

Paid forms

These are more typically a workshop, course, business coaching and mentoring.

Prices fluctuate enormously and range from under $50 to well in excess of $10,000. When choosing what to pay for, it’s vital to do your research.

As with anything that you are paying for, it’s crucial to measure up if it’s the right fit for your business at this moment in time.

My recommendation is always to start with a short course/session with that particular consultant/teacher/presenter.

By starting off with a small investment you have the opportunity to assess whether you’re going to be a good ‘fit’ for each other. Mutual respect is crucial.

Engaging a business consultant/coach to help you is a way to fast track through the woods to get to the clearing on the other side.

It’s not cheap but it’s highly effective. It’s also not as expensive as you might think.

Having a great mentor or coach makes all the difference in the world. It’s what accelerates your development and growth. They are your encouragement, teacher and supporter. Grab my tip sheet on choosing the right person to work with.

Most important of all…you unlock your own truth so there’s no room for procrastination.

The truth can sometimes be a challenge to deal with, but if you’re serious about moving ahead…it needs to be faced.

If you’re struggling to move to the next level we specialize in offering actionable, momentum building support to help you….

Fly like a dragon!

Michelle

PS – check out this article by Brad Stulberg – 8 rules to do everything better.

Success…being successful – what does it take?

Success and being successful, whether it is in life or in business, means having a mindset that enables you to move ahead towards your goals.

A bunch of obstacles will always put themselves in your way. That’s life. What separates those who achieve success from those who don’t is how obstacles are handled.

In my experience, one of the biggest obstacles is often of our own making.

It’s called procrastination.

Procrastination presents itself in many different guises. The secret to avoiding being caught by this sneaky little disease is…

Being organised and….being disciplined!

This applies to both your personal and professional life.

Controls need to be in place to help maximise your time. This way you’re moving forward toward the results you want.

By being 100% honest you can easily pinpoint where you can cut down, chop out or build up your schedule.

When you truly want something you make time for it.

How much time do you spend on social media or watching TV, YouTube clips etc?

Ask yourself these two questions and be HONEST with your answers:

1)   Is it really necessary?

2)   Is my business really benefitting from this?

Sure we all need to have time out to refresh, reframe and relax BUT…

Spending a bunch of time watching and reading about what others are doing to move their businesses forward is not really helping you.

Think of it like this…they are telling you what they have achieved, persuading you to buy from them…their business is moving forward, but is yours?

Taking Action

Unless you are actively taking ACTION, rather than just consuming content, you are wasting your precious time.

When I started my career, many moons ago, there were no social media channels online.

Yep, I’m a dinosaur.

Instead, there were hard copy newsletters, conferences and key business events where there would be some top quality speakers. They were expensive – very expensive – so it was important to choose wisely.

BUT…here’s the thing…

Once the event was over, there was no Googling more information, listening to more Podcasts, watching more YouTube clips and more experts.

The conference, the piece you read in the newsletter or the event you attended would inspire you to take ACTION.

And that my friend, is the secret of success…taking momentum building steps each and every day that moves you forward towards your goals. Watching and listening is not ACTION!

This is why being organised and disciplined is so very crucial.

Getting organised

This means knowing what you need to do and when you need to do it.

In the early days of my career, I had a young family at home. Today I have adults in my life that I am caring for. My schedule needs to accommodate the time to go shopping for them, to spent time engaging in meaningful conversation and to take care of my own health.

Unless I am able to organise my work time, family time and “Me Time” there is no chance of everything getting done.

My secret weapon? It’s not exactly a secret…

Creating a plan and then using a MAP – measurable, achievable and progressive steps.

Having a MAP helps you keep on track.

It’s easy to meander – and hey, we all do this from time to time. That’s where the power of the MAP lies – getting you back on track after a meandering moment.

Just like all journeys, you need to plan your route. You need to know how you will get to your destination. By mapping out the key milestones, rest points, the quick look around and linger longer stays on your personal MAP you’ll be able to achieve your goals.

It doesn’t need to be highly complicated. Simple is best. The key is following that MAP once you have laid it out.

Time Management

Unless time is used wisely it slips away unnoticed – just like when you’re driving along and not paying attention. It’s so easy to miss a turn-off, especially if you’re on a busy highway with all the hustle and bustle of traffic flying past. You get in the zone and before you know it…

Darn! Missed your turn-off. You end up travelling further down the wrong road before you can come back in the right direction.

There’s a myriad of different tools and methods to choose from depending on what aspects of your time you are needing to manage. Different systems work for different people.

100-day blocks

One of my favourite methods is working in 100-day blocks.

Why?

Because it is enough to make sure things get done, and not too long that I am able to procrastinate – at least not for too long!

It means deciding in which blocks of time I’ll be implementing ideas and actions identified in my business journal.

It’s quite amazing what pops out of that journal. It’s my incubation spot.  Ideas pop into our heads very regularly.  If you’re like me, then you may not always have the time to implement them, but when you’ve  written them down, they are never lost.

Writing them down gets them out of your mind. It leaves you free to concentrate on tasks at hand. Writing your ideas in a business journal keeps them all in one place. Saves you losing them or having to hunt through a bunch of sticky notes or notebooks.

Concentrating in the present moment not only affords great productivity but allows you to fully focus on what you’re working on at any given moment.

When you focus on one particular aspect it’s very rewarding to see exactly how much you start achieving in a very short space of time.

What Success Looks Like

It’s really important to identify what success looks like to you. The reason being is that unless you know what it is that you want to achieve you will never be able to tell if you have got there.

You need to be able to measure and to identify when you have reached the goals you set for yourself.

And yes, goals can and do change over time.

It’s perfectly okay to set new goals but you must keep track of the ones you have already set, rather than dash off on another tangent. One step at a time is the key.

Life is very frustrating if you keep chasing something that always lies over the rainbow. You must enjoy the moment you are in. By embracing small successes along your journey you’ll start feeling so much more fulfilled, motivated and inspired.

A 360-degree successful life, to me, means being able to have the time to enjoy precious moments.

Moments to spend time with my elderly parents discussing garden plans and reminiscing. Time spent in conversation with my adult son. Girls sessions with my daughter. Going paddling, walking the dog and short sojourns devoted exclusively to me – that’s 360-degree success.

Having happy clients and feeling fulfilled by my work is integral to that life.  The fact I’ve received great testimonials, awards and recognition for my work is just the icing on the cake.

What does success look like to you? Let me know in the comments.

Fly like a dragon!

Michelle

PS You may like to join my private Facebook group The SMART Circle – a place dedicated to helping each other by sharing our knowledge and experiences. It is not a place where there are things for sale or a course to push. It’s simply about authentic connections.

 

Working Smarter Not Harder – the key to succeeding

My daughter came home from school this afternoon, with her exam results. Ellie was pretty happy with them all except one subject. Though she was philosophical about the one disappointment.

Not because she has a ‘whatever’ attitude (I want to slap anyone silly who says that in my hearing), but because she knew she could expect no better, learning that the last two years of high school are nothing like what went before, realizing that, as she said, “Grade 11 is different, it’s all about time management and working under pressure.”

In other words, it’s getting into the realm of the real-life work environment. Ellie knew she had sacrificed one subject to excel in the others; moreover, she knows she can’t afford to do that.

Only 24 Hours In A Day

Like you and me, my daughter has only so many hours in the day to get her work done and to do it to an acceptable standard. Plus, there’s the work-life balance thing to juggle: family, friends, sport, Saturday job, chores and, just stuff.

At the end of her first term in Grade 11, she asked me, “Do you think I should give up basketball?” With travel, training and matches, it pretty much wipes out two nights a week.

Answer: “No! You just have to work smarter, not harder.”

Read: work hard but be strategic, rather than working longer.

After all, I don’t want to end up with a pale, pasty, nerdy kid, who looks, and feels, like a rat on a wheel. Time enough for that when she joins the workforce! Though hopefully, she’ll be good enough at making her own ‘luck’ by then to find work she’s passionate about, rather than put upon in a job she’s as enthusiastic about as the last lemming over the cliff.

Not just a school thing

It dawned on me that Dragon Sisters really grew out of exactly Ellie’s predicament.

Time poor people, turning to us to help them strategize and execute the most crucial aspect of their business: how to connect, convert and sell to their target market.

In other words, we found our niche market which matched up with our experience and expertise. Before that, we spent a lot of time running very hard (visualizing that rat on a wheel?), for way less results.

Once we found our niche, things got a lot easier for Michelle and I. We learnt to work smarter not harder. But back then, we thought it was normal to have not a nanosecond to ourselves. Because, as we all know, SME owner operators are amongst the hardest workers in the world, right? Right!

One of the first priorities to slip down the slippery slide of being sooo busy, is not having enough time to do a good enough job of creating and maximising opportunities for your business. Like Ellie, that’s not something you can afford. Dropping the ball on that one, translates to one thing: loss of sales revenue. Eeek!

There are many reasons that small businesses start talking to us. But the common denominator is this: they are feeling the pain.

Now, unless you’re stuck in the ‘80s and a fan of Jane Fonda’s Feel The Burn school of thought, you’re unlikely to be enjoying the sensation of pain, burn or anything else that smacks of subjecting yourself (and your business) to the less than pleasant.

The pain point we’re most familiar with at Dragon Sisters, is when you’re worried that you’re losing your market share, or that you’re not getting the results your business needs and wants, or you’re just not able to take your business to the next level successfully. We know how that feels. We’ve been there! So have many others …

A similar story

I want to share with you, an article published in the Sydney Morning Herald, by Bhakthi Puvanenthiran, last August, entitled Working smarter not harder: How to avoid small business trends in western Sydney. Mr. Puvanenthiran wrote:

The study by NRMA Business Insurance found that business owners in the west take fewer leave days, feel more stressed and don’t sleep as well at night. So how do you escape that cycle and still stay a small business person? Northmead tradie turned agent, Allen Cetinic found a way out.

“Yes that used to be me,” the former renderer told Fairfax Media.

“I used to work eight hours as a tradie and then three hours in the afternoon or evening doing invoicing, chasing money, doing website and legal claims and throwing emotional energy into that. I used to work weekends. My quality of family life was really deteriorated,” he said.

Twelve months ago Cetinic left rendering, which he had been doing for 15 years, after spotting a gap in the market.

Sound familiar? Whether you’re a tradie or not, live in western Sydney or not, (and Dragon Sisters is neither of these), the message resonates with every small business person, don’t you think?

If you want to read the full article, it’s here.

We’re all in the same (dragon) boat – from Grade 11 onward – you’re not on your own that’s for sure!

Need helping figuring out how you can work smarter and not harder? We’re only an email away.

Fly like a dragon!

Yvonne

PS – part of working smarter means having time to enjoy what you love, like walking the dog along the beach at sunset. Don’t you just love this photo?


WHERE DOES CONFIDENCE COME FROM?

Do you remember when you first started out your career? How exciting it was, and also how scary?

Exciting because you were on the road to independence. No longer a student or dependent on someone else.  In charge of your own destiny!

But, I’m willing to bet that in amongst that excitement and enthusiasm there was also a tiny tinge of apprehension, or maybe even fear. A worry that you might not be able to deliver, might not fit in with everyone else in the firm. Perhaps maybe even a fear of saying the wrong thing.

Totally nerve-wracking! Right?

You’re not alone if you have ever felt any of those things. Heck, I can remember my first jobs in London.

First Job

I worked first for a private hotel chain with interests in the Middle East and then for a private Arab bank in the City. The receptionists and PA’s were always beautifully made up with never a hair out of place. Luxury abounded. Rich wooden furnishing. Plush carpets. The smell of wax polish combined with fresh flowers.

No one was called by their first name – I was Miss Van Buerle. People spoke in hushed and reverent tones. We even had a very fancy doorman to open the door to the building.

I wore high heels, kept my nails manicured at all times, even if it meant reapplying polish very late at night. I got up bright and early to put on my make up and carried a little kit for reapplication during the day. I also had a dry cleaning bill that was not funny!

The high heel shoes pinched my toes. I had to be careful on the London Tube escalators not to get the heels stuck between the grooves. I was never actually comfortable in that workplace. I felt that I was always “on”.

Fast Forward

Fast forward many years later.

Confident_Michelle_Hanton
ThinkLab, Darwin – polar opposite to City of London private banks

As I write this, I’m sitting in a co-shared workspace – The ThinkLab – dressed in a pair of jeans wearing a comfy pair of flats. Sure, I’ve got a slick of lipstick on, but the rest of my face and nails are bare today.

How do I feel?  Very comfortable. Not just in the physical sense, but also in the emotional sense. I feel confident. I am confident in myself and my abilities. I trust myself.

So where does confidence come from?

My first mentor was a most unlikely sort. We met when I started working at one of the oldest private Swiss banks (established in 1796).  She was the office manager, controlling everything that happened in that office, including the two bosses. She’d field calls from girlfriends, chastising over expense accounts being run up during weekends away in Europe, ordering flowers for the wife, and juggling everything else in that office. She was truly talented.

Lorraine was a Londoner. Born in the East End and a plain-speaking Cockney complete with accent. She also spoke fluent French, hence her role in a Swiss bank. She had no air and graces. Her hair often stood out like a bird’s nest, her stockings sometimes had a ladder in them. Her make-up was not immaculate.

Did she care? Not a fig! She was authentic and the absolute soul of discretion.

This woman was highly respected and trusted. From her, I learnt that it was okay to be who you really are and that confidentiality is a rare, but highly valuable commodity.  That being true to yourself is what matters. No matter where you are, or what the circumstance, unless you are in tune with your heart centred self, then you’re always going to struggle to feel comfortable and confident.

Gaining Confidence

Confidence should never be mistaken for bravado. Confidence is when you know your stuff and are comfortable with yourself.

Clothes can only do so much. They are actually meaningless, even though they can give you a quick confidence boost – I’m all in favour of power dressing when appropriate!

A spray of a favourite perfume.  Your best purple knickers.  Lucky earrings. Favourite cufflinks. Wearing your power colour.  All these little things can help you feel more at ease, especially if you’re nervous about an event. But they are simply props for the occasion. They are external.

Confidence comes from within

The fear of being rejected, of being thrust into the spotlight can be crippling – but, if you know your stuff you can overcome the fear.  Not easily, but it can be done. I am the living proof of that!

As I’ve grown older, I’ve become much more adept at going with my gut feelings. I have given up worrying about what other people may be thinking. I know that if I remain true to myself, I’ll deliver great outcomes.

When you take the approach that you want to help solve a problem, rather than simply sell a product, you’ll be surprised how that can turn around your business.  People buy people. They always have. There is a need for trust to be built.

Confidence is one of the key components of business success. It cannot be brash. It has to be authentic.

In my book, authenticity plays a key role in how confident and successful you will be. If you are genuine, you will be confident.

Look around at all the people you come into contact with. Take a moment to think about who you consider confident.

What is their magic ingredient? I’m willing to bet it’s the fact that they are comfortable in their own skin and authentic.

Confident people do not need public confirmation or affirmation of their value.

Confidence is a mantle that is easy to wear. It sits comfortably.

Confident people are frequently very generous people too. The SMART Circle closed group on Facebook has a great bunch of highly confident individuals in there who are 100% supportive and believe in paying it forward by sharing experiences and helping each other out with advice.

It’s by no means an exclusive group, and if you’d like to connect, share and gain support, you are most welcome to join us.

To your success!

Michelle

Michelle Hanton is a multi-award winning bespoke business strategist, working internationally as a consultant, coach, speaker and writer. She has a keen interest in the not-for-profit sector and is the former CEO of Lifeline Top End, and founder of Dragons Abreast Australia, a national charity dedicated to the promotion of breast cancer awareness.


Not So SMART!

Michelle and I were really excited to start a new closed Facebook Group – this one – The SMART Circle.

It’s a lot of fun kicking around anything new, big or small, and we finally settled on how we wanted the page to run and on our cover shot for the page.

I say ‘finally’, because we did ping back and forth between us quite a bit. We like pinging, it’s a creative little process.

So, we finally agreed and the page was good to go; just needed its cover photo finalizing. We both had a lunch time deadline – mine was a piece of work going to print, Michelle’s was a routine health check-up then a client meeting.

She was rushing off for an appointment at the hospital for a stress test (to see how your heart’s going). But we really wanted to put the page up this morning and two minutes before running out the door, Michelle got it onto Facebook.

Michelle had made me an administrator on The SMART Circle page. I spent a happy few minutes over my lunch sandwich dinking around with it a bit.

Not So Smart after all

I thought I’d be helpful and tidy up a couple of things. Then I got carried away.

I deleted the cover photo.

Oh cripes! How did I do that? Searched for it, but it was good and proper gone.

What if Michelle was sitting in the hospital waiting room, fiddling with her smart phone, merrily inviting peeps onto the page?

The page with the now broad hint on it: Personalize Your Group.

The page with a generic blue blank where seconds earlier there had been a lovely colourful cover photo.

She was going to kill me.

Or I was going to kill her. After all, she was waiting to go in for a stress test on her heart.

Would steam coming out of her ears affect the test result?

Hmmm … maybe … probably.

Then again, she’d be a lot madder if she invited folk onto our now boringly blank page. Better ‘fess up that one of my lofty Page Administrator digits had slipped. Inadvertently. Onto the delete button. Including the yes I am sure I want to delete that button.

The perils of putting a putz in a power position.

What can I say? It just went to my head.

Deciding that I’d cause less trouble if I owned up immediately, I fired off a quick text to Michelle:  It was great. (Past tense). You’ll kill me. I deleted it by accident Better tell them at stress test (So the inexplicable spike in your stress levels can be explained – as in, it’s not a medical problem. It’s my sister – she’s the problem).

Michelle: Deleted the page???

Yeah, just as I thought, she was hovering over her phone until they carted her into the clinic. They ought to surgically remove that device off her while they had her in there.

Does three question marks denote a bit of stress … ?

Anyhow, turns out it wasn’t a big deal. Clever Clogs breezed through her stress test (she’d been doing that for years, living with a constant source of stress – who me?) and she put The SMART Circle page back all pretty.

Michelle: No problem, I can replace. I’m going to change your status to moderator not admin then you can’t do it again!

Me (AKA Facebook Fool): Yeh not SMART enough lol

So, I have been demoted.

Like being bumped down from Head Girl to Hall Monitor. (The shame of it.)

This is me now: You’re Now a Moderator!
Moderators are like admins, but with limited controls.

Limited controls – like not being able to get out of control with a stab-happy-delete-digit.

I expect anyone who joins our group will find that a relief. Michelle does!

Yvonne

Yvonne Toering is a business development consultant who has worked with leading organisations and brands including Securicor Group, Vodafone Group, ASDA as well as most of the UK’s major high street retail chains including Marks and Spencer Plc, the National Health Service, Royal Dutch Shell Plc, Mars UK, and the Grand Metropolitan Group, owners of Burger King, Smirnoff, Samuel Webster Brewers, Haagen Daas, Cinzano and other iconic brands.




Do you control your inbox?

Do you control your inbox or does it control you?

If you’re ending up your week with a backlog of things you plan to get around to reading, a host of emails to reply to and a bunch of “look at later” stuff your inbox is out of control!

Living in a digital world it’s all too easy to lose control. Unlike a physical pile of paper you can see, with emails, it’s so easy to hoard them “just in case” or “I’ll get back to it later”.

How it happens

It sneaks up on you.

Scrolling through your emails and not actioning them is easy to do.

Similarly, if someone has a really great advertisement, you might be tempted to click, hand over your email in return for some kind of giveaway.

If you’re growing your business, starting to get your head around concepts and new ways of doing things or working in sales and marketing, then you’ve probably signed up for a cheat sheet, e-book or something similar.

But then…WHAM!

Email Overload

You’re inundated with emails.

Like every couple of days.  Or even every single day.  Worse still, a couple of times a day from some of the really aggressive ones.

It’s out of control.

I mean, I’m all for email reminders of an event I registered for, but not for a daily blast trying to sell something or telling me how I’m missing a great opportunity.

Have you also noticed there are a number of  “experts” all busy cross-promoting each other? Some are excellent, but most are pretty average.

There were a couple of people I really liked. I enjoyed their newsletters but then they overloaded me with messages cross-promoting stuff from another expert, then another.

The result? It turned me right off.  Instead of turning me on to their product, which I had been considering buying, they actually sent me heading for the hills!

For a while, I hung about watching on in fascination at this bombardment system. I wanted to see how far they would go.

It was basically overkilling, out of control emails.

No way in the world was I going to have time to read everything being sent. At least, not if I planned to get any work done!

Taking Control

Your inbox can and must be controlled.

  1. Unsubscribe from all the email lists that you do not have the time to read, or no longer have an interest in.

You’ll be freeing up more time for working on your business and concentrating on important stuff.

2. Concentrate on moving yourself forward, not whittling away the time absorbing what everyone else is doing and saying.

You must TAKE ACTION!

Let me be really clear – action does not mean reading all the guff that pours into your inbox.

Action means dedicating time for your own activities and avoiding electronic rabbit holes. Check out my post  7 Tips for Maximising Your Business Day

You’ll find that by adopting these two simple tips you’ll have more time. Precious time to spend with your family and on looking after your own sanity.

If you’re already on one of our lists you’ll notice we don’t send out too many bulk emails. We use our blog (the one you’re reading right now) and Facebook to share stuff  – allowing you to choose when and what you’d like to read from us.

Michelle

The number one barrier to your business growth

I’m an ‘80s YUPI throwback – and it shows.

Like when I was asked what Michelle and I do, and gave the flippant reply, ‘We’re business barrier busters’.   My equally long-in-the-tooth friend said, ‘What – like Ghost Busters?’, and he began to laugh and sing the movie theme song, ‘Who ya gonna call? Ghost Busters!’

Anyhow, it stuck.   I liked it, more than the dry corporate speak, ‘We’re business strategy consultants who blablabla …’   We even named one of our programs Barrier Busters.   Because it exactly describes what we do.   We help mostly small business and charities identify the barriers which are holding them back.   Then we help them bust down those barriers.

Notice the word ‘help’?   That’s because we show them how to do it for themselves. Like ‘Sisters Are Doin’ It For Themselves’ by Eurythmics – another 80s icon (now I can’t get that tune out of my head) – is a song all about empowerment.   We’re a bit empowerment mad (better than being power mad, right?).   That’s how we get testimonials like this:

“Prior to working with Dragon Sisters, I went to a lot of expense and effort to strategize the marketing for my business development – with no real results. I had folders full of information, but not the detail of how to translate this for my own business.

Now, I am able to get the strategic positioning, content creation, marketing and business development support, for the specific outcomes and results I want and need for my business. Within 7 weeks I could see measurable, significant improvement. Finally, someone understands me and my business!   Michelle has been the angel on my shoulder.”  Dee Waterson, Ignite Yourself

Did you notice that Michelle has achieved angel status?!Image courtesy of Prawny at FreeDIgitalPhoto.com

Funnily enough no one ever calls me an angel …

The Rolling Stones ‘Sympathy For The Devil’ pops into my head (now that’s even older than me).

If you’re having the devil of a time working out the number 1 business barrier – not getting enough customers – here’s a FREE little ebook to help you out.   It’s called The number one barrier to your business growth.

I’m off to listen to Annie Lennox singing ‘There Must Be An Angel’, while I watch Michelle polish her halo …

Yvonne

Yvonne Toering is a business development consultant who has worked with leading organisations and brands including Securicor Group, Vodafone Group, ASDA as well as most of the UK’s major high street retail chains including Marks and Spencer Plc, the National Health Service, Royal Dutch Shell Plc, Mars UK, and the Grand Metropolitan Group, owners of Burger King, Smirnoff, Samuel Webster Brewers, Haagen Daas, Cinzano and other iconic brands.