Referrals are gold!

Referrals are gold and in business, there are generally two types of referrals. One is formal and the other informal.

The informal referral is golden as it is 100% authentic.

    No money changes hand and no coupons are sent out.

The referral comes as a result of good service, quality product, personal experience and a willingness to assist.

4 Reasons Why Referrals are Gold

  1. Customer acquisition costs are a bare minimum.

Your happy customers are doing your marketing for you.

Of course, this only happens if you give good service, and are attentive to your customers’ needs.

  1. Customer retention rate is higher.

Think about what it costs to gain a customer and it immediately makes great business sense to do everything possible to retain them.

When people are happy with your services, they are most likely to keep doing business with you.

  1. The market place is generally crowded so it’s hard to be noticed.

This makes getting your message to stand out from the crowd difficult. Investing in advertising is one way to get noticed, another way is to build a referral network.

We listen to people who we know and trust, hence word of mouth referral is so valuable.

  1. Conversion rates are higher.

A prospect introduced to your business by someone they trust is far more likely to convert into a new client/customer.

Making the Ask

Knowing when and how to spot a potential referral opportunity is a good way to kick-start your referral system into gear.

However, unless you specifically ASK for a referral, it may not be made. People are happy to help when asked, and if you don’t make the ask, they simply may not think about sending more business your way.

When a happy, satisfied customer comes along and gives good feedback, grab the opportunity to ask them to spread the good about your business.

Are you harnessing the power of referrals? It’s never too late to start and if you need some help framing the ask reach out to us in the comments.

Fly like a dragon!

Dragon head image

Michelle

PS Enjoyed this article? Sign up for my newsletter every Wednesday – direct to your Inbox – to help you connect, convert and sell!




Michelle Hanton is a multi-award winning bespoke business strategist working internationally as a consultant, coach, speaker and writer. She has a keen interest in the not-for-profit sector, is the former CEO of Lifeline Top End, and founder of Dragons Abreast Australia, a national charity dedicated to the promotion of breast cancer awareness.

Does technology solve your communication problems?

Does technology solve your communication problems? Clever advertising and marketing might have you think so.

The temptation to grab a new app, invest in a new piece of software or hardware can be all very tempting…BUT it is not a magic wand.

Let’s be honest, life gets pretty hectic – both in the personal and professional sense.

Managing a pretty packed schedule; juggling business commitments, making sure to spend quality time with the family, as well as plugging in some “Me Time” is pretty much part and parcel of daily living these days.

It’s one big juggle.

By strategically embracing a few key pieces of tech it can be easier to keep all the balls in the air.

Note I said easier, not easy!

But it can also be a burden around your neck as you wrestle to get your head around how it operates and the intrusion it can often make into your life.

Technology makes it easier

Smartphones, tablets, laptops, Skype, WhatsApp, Trello, Dropbox, LinkedIn and…

…the Nespresso machine is part of our daily toolkit.

In a world where you have virtual assistants,  independent freelance experts, speech recognition and a myriad more timesaving options to choose from there is one thing that jumps out at me…

Despite all the changes and the new technologies at our fingertips, there is one thing that never changes.

That is the need to master the simple art of communication.

Communication

The need for strong communication skills remains as vital today as ever. In fact, you could say that this is even more important today.

And here’s why…

BECAUSE despite all the time-saving devices, fancy ways to send and receive messages,  the impactful way to connect comes down to genuine, authentic, respectful communication.

Communication is a two-way street

The need to feel connected is a strong human emotion.

We communicate with words and the words we choose can make or break a connection.

Choosing the right words can only be done when we understand our audiences, their perspective, their needs and the nuances of different demographics.

When we listen, we start to understand and that’s when the magic starts to happen – real communication that runs two ways.

Technology is wonderful, but nothing beats a face to face conversation, picking up the phone or doing a live interactive video call.

Being able to relate

If you stop to think about it, the need to connect on a relatable level is why things like Facebook live and video communication is so popular.

The audience gets to see you which helps them relate. As they hear you speak your words they feel directly connected provided you are using words that resonate with them.

Communication styles can be developed and honed with practice, but they always need to sound natural.  Building a relationship is something that needs a human touch no matter what kind of technology is being used to deliver your message.

If you’re struggling with making connections you may like to grab my FREE e-guide The Five Essential Steps to Networking & Creating Connections .

Fly like a dragon,

Michelle

 

Think Global, Act Locally

Think global, act locally.

It’s not a new catch-cry, but it is definitely one that is gaining momentum as the squeeze on businesses gets tighter. The need to encourage buying local is very real when everything is but a mouse click away.

Defining locally

My “local” consists of two distinct areas – the local area where I am physically located – currently Bribie Island in Queensland, Australia.

Then there is my “local” online community.

My “local” online community consists of my clients and other businesses I use regularly.

They are  “local” to me because we have a relationship built over time.  So even though we are not physically in the same location, they are my go-to people for certain services.

We support the community and environment for a number of reasons. Some of the main ones being that the community grows stronger.  Local businesses support local initiatives in a wide variety of ways including offering pro-bono services, donating to fundraisers, sponsoring events and much more.

The flip side of this is that as a business owner we need to remember that alternatives are just a mouse-click away, delivery is often overnight and prices are often cheaper.

Service makes a difference

There are those who will always go for a cheaper price, and there is not a lot you can do about that.

BUT, there are many who are happy to pay a little more for excellent service and to keep their funds local.

Price Points

It all comes down to educating our community and taking that educative approach to our business.

I’ll give you an example. I recently needed to make an expensive purchase for my office and a local business had mentioned to me last year that when I was in the market to please come to them first as they would, likely as not, be able to price match.

I contacted them earlier this year, only to receive the very terse answer that I’d better go buy from the multi-national.

No explanation. Nothing.

Lost Opportunity

Here’s the thing…if the answer I received had spelt out that sadly on this occasion they could not price match, or something along the lines of that by buying local they were readily available to help troubleshoot etc, I would have very willingly paid the extra $100.

Instead, I received a short, unenthusiastic answer that did not inspire me to part with my extra $100.

The damage done is actually worse than the loss of this one sale from me; not only does it not inspire me to ever go back again, it has also meant I have shared my negative experience with my business network here in the local area.

By contrast, I never question the prices that the local electrical store quotes. I know they are sometimes a bit more expensive, but their service is stellar so it’s a no brainer to go there for all my electrical needs.

Recommendations & Referrals

Similarly, when it comes to the butcher, pharmacy, bottle shop, restaurants and more, I enthusiastically recommend the businesses I love.

I actively encourage everyone to act locally and support local businesses in the community that I know provide a wonderful service.

If there isn’t a business that is physically close, then I refer to my online “local” community.

Act Locally

When it comes down to acting locally, there are 3 key points that business owners need to keep in mind in order to maintain and build a client base.

1) No one can afford to be complacent.

Just because a business is a local one does not mean that people will automatically patronise it.

Customers are savvy. It must be meeting all their needs.

The businesses that thrive and grow are always those which are prepared to go the extra mile.

2) Genuine service and courtesy go a very long way.

Taking a genuine interest, active listening and being courteous and honest play a large role in converting a prospect into a sale.

3) Maintain a database and utilise it to stay in touch 

When you’re local it’s all about building a relationship. A buyer has many choices.

By maintaining regular communication (and there are lots of different ways to do this) you stay front of mind.

Avoiding complacency, being on the lookout for opportunities to value add.

Offering good old fashioned service with a smile (even if it’s on the phone, smiling is important!) is what keeps customers coming back, more importantly, it’s what gets referrals for your business.

At the end of the day, referrals are frequently the deciding factor for customers on whether they will shop locally.

Fly like a dragonFly like a Dragon

Michelle

PS – Love you to share your views in the comments on what are the deciding factors for you to act locally or go further afield.

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Getting Results from your social media

Getting results from your social media is crucial when you’re in business and if you are bootstrapping, it is even more important to harness what is available at no cost.

In addition to the 5 key steps outlined in my article on understanding the basics, it is really important to understand just how busy social media is.

When you realise that Facebook now has more active users than China’s entire population you start to get an idea of how vast it is. More precisely how much traffic is out there!

It’s hard to be heard and seen. BUT… it is still a massive tool for FREE exposure if you are using the right strategies.

Getting Results

Three simple steps to implement to help you get results from your social media

1) Be authentic

Do not imitate.

By all means like and share, but…

Do not try to copy the style and tone of someone else.

Allowing your own brand personality to shine through is what helps build relationships.

Here’s the thing…

Buying a high ticket course or paying a “guru” lots of money does not mean you are going to achieve amazing results…

At least, not overnight.

More than likely you’ll need to do a whole load of hard work behind the scenes.

Remember, the results touted in case studies and testimonials to get you to buy are not typical. If you look carefully, you’ll see there are disclaimers saying exactly that.

2) Have a Plan

Getting results from anything comes down to having a strategy.

This means spending time thinking about the direction that you are taking and whether it is aligning with where you want to take your business.

Write down what it is you are aiming to achieve and then work out the strategy to get you there.

3) Build your mailing list

This is crucial because if Facebook shuts you down you will have lost that audience.

It is not as frightening or as complex as it sounds.

You can bootstrap by using MailChimp which is free up to 2000 subscribers.

Next Step

Try out the three simple tips above and you’ll soon be seeing a difference. Make sure you track what’s happening so you can really measure your results.

Leave me a comment and let me know if you have a plan, or if you need help formulating one.

Fly like a dragon!Fly like a dragon

Michelle

 

 

 



SOCIAL MEDIA MARKETING – UNDERSTANDING THE BASICS

Social media marketing is here to stay.

Yes, it can be a moving feast of pixels, insights, reach, engagement and algorithms.

BUT…before you even start to think about those, there are a few basics to get a handle on.

Talking basics

It is very important to understand that marketing is not the same as sales.

Generating on the spot sales is not what marketing is about. It is very rare that a sale will come from a cold audience.

When you are engaged in marketing you are actively building the know, like and trust factor with your audience. You are keeping your name out there and in front of mind.

Social media marketing is huge. There are so many channels to choose from. You do not need to be on all channels.

Do one and do it right. You can always add others later.

The key is to choose the ones that are right for your business. The one where your audience is likely to be hanging out. It’s the place to build the relationship and get your name known.

Often times these people may not buy from you but end up referring others to your business.

The key focus is on building your audience.

It’s about creating a relationship.

Facebook is the biggest platform and that’s why we always recommend it as the best place to start.

Your 5 Essentials

Social media marketing is a changing landscape, but there are five key steps you need to take to make sure you are “dressed” for business.

In the online world this means:

1) A good clear profile picture/logo

If using a photo of yourself, remember it does not necessarily have to be studio shot but it does need to be clear and recognisable.

This means no hiding behind sunnies or under a big hat.

If you can afford a professional headshot – get one done!

2) Link your personal page to your business

This is important because if you interact in a group you are interacting as yourself when you make comments.

If folks are curious about you, they click your profile to learn more. Naturally, you want it to lead them to your business page. Check out the video clip on why here.

3) Join groups where your target audience hangs out

These can be really great sources of market research. Watch, listen and get a feel for what is happening.

Be helpful without the expectation of gaining anything.

Be interested in what others have to say – like and comment as appropriate.

Remember, social media marketing is not about what you have to sell.

4) Be consistent

It’s a crowded marketplace so consistency is key.

This means showing up regularly. Not just on your own page but visiting others too.

5) Interact

When people visit your page, make sure you interact.

If they leave a review make sure you thank them.

If they’ve left a comment, at the very least like that comment. Even better respond! After all, that’s what you’d do in a face to face encounter.

Let me know in the comments if you found these tips helpful.

Fly like a dragon!Fly like a dragon

Michelle

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SOCIAL MEDIA – IS IT CONFUSING YOU?

If you’re confused by social media and how it applies to your business you are not alone.

Yes, it’s been around for over 10 years but that does not mean it’s gotten any easier to understand. In fact, it’s got more complex and confusing.

There are so many different channels to choose from – Facebook, LinkedIn, Twitter,  Instagram to name just a few.

If you did not grow up in the digital world with a smartphone attached to your fingertips, it can get a tad hard to understand at times.

It can also be a massive time-waster as you dash down the rabbit hole trying to figure it all out and listen to every expert that there is all telling you different things.

I’m not a digital native but I’ve been using social media for just over 10 years now. I’ve learnt a few things along the way.

My 5 Social Media Top Tips

1) Consistency is key – turning up consistently is essential.

You can’t just pop in and out as the fancy takes you or when you decide you want to “sell” something.

You need to consistently work on your social media.

2) Set goals and stick to them – decide what your goals are for social media and make sure that your expectations are realistic.

Is it to create engagement? To make sales? To get referrals? Each of these requires a different approach.

Once you know what your goals are it is much easier to pursue them.

3) You don’t need to be everywhere – being “everywhere” is not necessarily the right thing for your business.

Be strategic. Identify where your target audience hangs out.

4) Focus on 2-3 key platforms – once you know where your audience is you are better able to focus on interacting and gaining their attention.

5) Make sure you are offering quality content – this keeps your readers and fans engaged.

My Channels

I tend to stick to Facebook for my business and personal connections and I also use LinkedIn. The bulk of my posting is done on Facebook.

I do have accounts on Twitter and Instagram but I am not altogether comfortable with them. More importantly, that is not where my audience hangs out so I have not invested time in learning how to effectively “work” them.

LinkedIn keeps me in touch with my professional networks, and Facebook helps maintain a presence that is on a more ‘friendly’ level.

Monitoring

The landscape is ever changing when it comes down to social media. This means it’s really important that you continue to be monitoring what you are doing and where you are getting the best results.

It’s not a case of set and forget it.

Algorithms are rapidly changing and I make sure I keep abreast on my channels and I usually share my discoveries with my email list subscribers. Sometimes they are already aware of the changes but other times it’s a new discovery – it’s all about paying it forward and helping each other out.

Every Wednesday – direct to your Inbox – FREE Smarketing tips to help you connect, convert and sell!




 

What channels are you using? Let me know in the comments below.

Fly like a dragon!Fly like a dragon

Michelle

 

 




4 Reasons Why Referrals Make Great Business Sense

Referrals. Gold for your business.

With the popularity of Facebook and online forums, establishing a good referral system is essential to your business prospecting activities.

Yet, when working with clients we are often surprised that many do not have a formal strategy in place.

Not having a referral strategy in place for your business is leaving money on the table.

Different Kinds of Referrals

Developing your strategy begins by being conscious of the power of referrals.

The more expensive something is going to be, the more likely referrals are to be the deciding factor.

This does not mean that more expensive is necessarily better. Rather it means the decision is more measured when it comes to items at a higher price point.

Similarly, when putting our trust in someone to handle things that are very personal to us…like our health. Or haircuts. Special occasions that will not be repeated.

Two of the main types of referrals are:

1) Online Reviews

How often do you check the online reviews on TripAdvisor when you’re in a new town? or on Facebook when you’re thinking of using a business for the first time?

I’m willing to bet you do that quite a lot! Am I right?

2) Personal Recommendations

When was the last time you went to a restaurant because a friend kept on raving how great the food or the service was?

Have you ever asked a family member/friend to recommend a reliable plumber/electrician to take care of your dripping taps or broken fans?

I do this on a regular basis because good tradies are hard to find!

Similarly, doctors, dentists, web designers, accountants and a myriad of other professionals.

The Trust Factor

If you’re like me, then you probably like to give your business to, and place your trust in, someone that comes recommended by somebody you know and trust.

When you’re new to a place, or looking for a service for the first time where do you look before making a decision?

These last few months I’ve been spending a lot of time in a new location – Bribie Island – I’ve found a hairdresser, a masseur as well as my airconditioning installer and electrician all through referrals.

Most of these referrals came from online recommendations in a local community group Facebook page. I then did my own due diligence and checked out their websites and also the profiles of the reviewers.

If you’re in business your online profile deserves your attention because you never know when you’ll be ‘snooped’ by a potential client.

Referrals definitely work!

Referral strategies need to have a key place in your business.

Even more so now that there is so much happening out there in the social media landscape. Tapping into that landscape is GOLD.

4 key benefits to your business

1 ) Customer acquisition costs are minimal.

Your happy customers are doing the marketing for you.

Of course, this only happens if you give good service and are attentive to your customers’ needs.

This means going above and beyond what is expected.

2) Customer retention rate is higher.

If people are happy with your services, they are most likely to keep doing business with you.

However, you also need to remain front of mind, so it’s important to maintain contact via a strategic communications plan.

3) The marketplace is crowded.

There is so much going on out there in “internet land.”It makes getting your message to stand out from the crowd difficult.

Who better than to recommend and refer you than happy clients/customers?

Remember, we value the advice and recommendations of our friends.

4) Conversion rates are generally higher.

A prospect introduced to your business by someone they trust is far more likely to convert into a new client/customer for you.

Spotting a potential referral opportunity

The old adage that an unhappy customer will tell everyone and a happy customer usually won’t say anything much is definitely true.

What this boils down to is this…

Communication.

You need to make the ASK.

1) Ask your customer to spread the good word about your business.

2) Be quite specific in your ask.

3) When you get a referral be sure to follow up and THANK whoever made the referral for sending business your way.

4) Continue to keep in touch AFTER the job is finished.

Keeping in touch is a vital part of the relationship building. You’re going that extra mile to make sure everything is running smoothly or, in the instance where there may be a problem, you can immediately offer a solution BEFORE it becomes a bigger issue.

If you haven’t got a system in place, it’s not too late to start!

You’ll be surprised at how easy it really is once you are open to creating and maximising the opportunities.

Need some help working out HOW to ask for referrals? Ask us and if you’re struggling to choose a business consultant to work with – check out our tip sheet.

Fly like a dragon
Michelle

Michelle Hanton is a multi-award winning bespoke business strategist, working internationally as a consultant, coach, speaker and writer. She has a keen interest in the not-for-profit sector and is the former CEO of Lifeline Top End, and founder of Dragons Abreast Australia, a national charity dedicated to the promotion of breast cancer awareness.

5 Simple Tips to Improve Your Writing

Do you love to write?

If you do, then you’re just like me!

If you don’t…. you’re not alone.

Whichever category you fall into, these 5 simple tips will help.

Before you take to writing that next piece of yours, whether it be a blog post or a business report, here are some quick tips to help you shine.

1) The Daily Habit

Get in the habit of writing each and every day; start a journal or a diary, write to a pen pal, just get yourself in the habit of writing.

It might seem like a lot of work but it isn’t.

*A really good way to practise this is to write 2 pages in a notebook each morning. Even though I am a writer,  I’ve just started utilising this tip that I learnt from a LinkedIn post and it is working wonders for me.

If you’re in business, chances are you’re already writing every day. You might not think of it as writing, but no doubt you send off countless emails each day?

2) Broadening your vocabulary

Get a word calendar or download an app on your phone like Dictionary.com.

Putting new words into your vocabulary is a great way to make your writing more powerful.

Often, when expanding your vocabulary you’ll also improve your knowledge on spelling and the correct use of words already in your vocabulary.

*I personally love learning new words and use them often to improve my personal writing.

3) Keep using those tough words.

Everyone has words they struggle to spell.  Don’t let that stop you.

I recently found a recipe book and I’d written one of the simplest words wrong.

I was mortified, but you know what? That’s just proof of how reliant we’re getting on the computer spell checking for us.

If you struggle with certain words keep pushing yourself to use them. Eventually, you’ll spell them so often that you’ll learn to spell them correctly.

*Whenever I misspell something on my computer before looking for the correct spelling I go back and try to spell it again. Nine times out of ten I’ll spell it right on the second try.

4) Don’t always listen to the computer

Microsoft Word is great, don’t get me wrong.

I’m always looking out for those red and green squiggly lines, but it isn’t always right.

Sometimes computers don’t understand the context of how a particular sentence should work, so it’ll underline the whole thing with a green line. This doesn’t mean there’s anything wrong with the sentence.

Before taking on board the computer’s recommended changes always give it a second or third read over.

See if it flows.

If it flows and you don’t detect anything wrong there probably isn’t an issue.

Also, bear in mind that not every word is registered in the Microsoft Word dictionary. If a word is really old or comes from another language Word will just keep on telling you it’s spelt wrong, even when it isn’t.

5) Write it ALL down first.

I used to always edit as I went, so if I misspelt a word I would immediately change it and if a sentence didn’t flow I’d spend ages re-writing it.

However, that isn’t the most efficient way to write and edit.

The most efficient process is to write everything out and then do a re-read for editing.

Trust me it saves time.

A helping hand

If you need a helping hand with any aspects of writing or editing…

Simple emails, sales funnels, website content reviews through to book manuscripts, blogs and ghost writing are all in a days work for us at Dragon Sisters.

Need some help…..reach out to us.

To your success,

Sasha

Sasha Hanton – a graduate of Bond University with a Bachelor in Journalism. Sasha possesses high caliber skills across a wide genre of writing, editing and multi-media content creation. Sasha’s achievements include the Sally A White Award for Investigative Journalism 2013.

 

HOW TO MAKE GREAT VIDEO CLIPS YOURSELF

Video is continuing to gain traction, and we’re repeatedly being asked about video, so we decided to repost this article with great tips from a Berlin based professional in the field – Ludwig Linnekogel.

Michelle

Have you noticed a huge trend to use video as a way to engage with your audience? Of course you have! Okay, maybe you haven’t, but take a moment to check and you’ll soon spot a trend. As an oldie and as an avid reader, I have to say that, as a rule, I much … Continue reading HOW TO MAKE GREAT VIDEO CLIPS YOURSELF

Source: HOW TO MAKE GREAT VIDEO CLIPS YOURSELF – Dragon Sisters

The Truth About Being Your Own Boss

How often do you hear stories of people chucking in their jobs, starting their own business, making millions and now sitting on a beach watching the money roll in?

All the time. The internet is full of these people.

Sounds like a dream life. Right?

Hmmm, not quite that simple.

Even for those who are at the very top of the tree there’s still a ton of work to be done behind the scenes.

It’s absolutely true that when you start your own business and work for yourself  you have the freedom to do as you like. Being your own boss and having no one else to answer to is great!

Yes, it’s definitely true that you have freedom in the sense you get to choose what to do and when to do it. But only to a certain extent.

I have my own business. I’ve owned a couple of others prior to starting Dragon Sisters 9 years ago. Sure, I do, on the surface, have freedom and flexibility to do as I like.

The Reality

However, the reality of being your own boss is a little different.

The bottom line is this –  it all comes down to your own efforts to succeed – you are in the driver’s seat and 100% responsible. You are your own hero.

The truth is, as someone who runs their own business,  the onus always lies on you to bring in the $$.

Of course, the more successful you are, the less pressure there is on bringing in the basics to cover the day-to-day essentials.

If you love your what you do and have a real passion for it, then it no longer seems like work.

However, here’s the thing – no matter how successful you are, you still need to be out there smarketing.

For instance, coming back to my own example, I’m currently fully booked up .

But, I’m still out there …adding in workshop dates, interacting on social media and attending a couple of face to face events.

I’m actively keeping my brand out there.

Why do you need to do this?

No matter what your product or service is, unless you continue to pay attention to your profile in the market place, you cannot stay front of mind.

This is why all the top names spend time and money doing tours, running workshops, marketing via social media and much more. They are constantly on the look out for ways to stay ahead of the game, to be at the forefront.

It makes me want to cry when I see people who have spent months, perhaps years building businesses to a point of success, and then taking their foot off the accelerator when the pressure to succeed eases.

They’re starting to get ahead, can pay all their bills and are feeling confident. So time to relax a bit – after all they’ve worked hard and deserve it.

This is the danger point.

Unless you have robust systems in place, you cannot expect to just take off and leave your business to tick along. That’s the road to ruin.

I’ve seen this happen all too often. Good people going down the tubes because they’ve failed to famine proof the business. They’ve relaxed too much.

NOOO! I want to scream out.

Sure, take a little break to refresh and relax, but you must also reframe your thinking. Keep focussing on your business no matter what. Yes, take a holiday. Yes, take time for yourself, but have a strategy in place.

It’s the old adage “momentum flows where attention goes.”

If your attention is not on your business then it loses momentum.

Notice I used the word ON rather than in?

This is a really important differential. When you work ON your business, you’re taking a helicopter perspective. You have vision, you see opportunity and you maximise wherever you can.

Working in your business, means your head is down, occupied with the detail and minutia.  You cannot see the woods for the trees.

As your business grows, it is vital to take the time to work ON the business, as opposed to in it. This is what those highly successful people sitting on the beach are doing. They’re working on their business – always.

The being your own boss formula is simple. Put in the time and your business will grow.

Do what you love and it hardly seems like work.

6 Tips for Working ON Your Business

  1. Set aside a minumum of 20 minutes a day (5 days a week) dedicated to your personal marketing activities – remember, people buy people so you have to maintain your presence.
  2. Be consistently attentive  – respond to emails, calls etc.
  3. Regularly view your business revenue streams. What can you tweak? What should you ditch? What can you add?
  4. Delegate/Outsource tasks that can be handled by others.
  5. Actively listen to your market place.
  6. Set aside time for yourself each day – to fresh, reframe and relax.

If you are already successful, your ongoing nurturing will ensure your business continues to thrive.  You’ll be able to sit on the beach and your efforts in working on the business are helping it become famine proof.

Starting your own business is an adventure. One that comes with many ups and downs, but brings with it many rewards.

If you want the freedom to follow your passion, then owning your own business and being your own boss is fantastic. I have never looked back. Sure there are hurdles to overcome at time, but I love what I do.

Are you your own boss?

Need a little support or got a questions? Drop me a note, or join my private Facebook group which is supportive, motivational, aspirational, refreshing and talented –The SMART Circle –

To your success,

Michelle