Does technology solve your communication problems?

Does technology solve your communication problems? Clever advertising and marketing might have you think so.

The temptation to grab a new app, invest in a new piece of software or hardware can be all very tempting…BUT it is not a magic wand.

Let’s be honest, life gets pretty hectic – both in the personal and professional sense.

Managing a pretty packed schedule; juggling business commitments, making sure to spend quality time with the family, as well as plugging in some “Me Time” is pretty much part and parcel of daily living these days.

It’s one big juggle.

By strategically embracing a few key pieces of tech it can be easier to keep all the balls in the air.

Note I said easier, not easy!

But it can also be a burden around your neck as you wrestle to get your head around how it operates and the intrusion it can often make into your life.

Technology makes it easier

Smartphones, tablets, laptops, Skype, WhatsApp, Trello, Dropbox, LinkedIn and…

…the Nespresso machine is part of our daily toolkit.

In a world where you have virtual assistants,  independent freelance experts, speech recognition and a myriad more timesaving options to choose from there is one thing that jumps out at me…

Despite all the changes and the new technologies at our fingertips, there is one thing that never changes.

That is the need to master the simple art of communication.

Communication

The need for strong communication skills remains as vital today as ever. In fact, you could say that this is even more important today.

And here’s why…

BECAUSE despite all the time-saving devices, fancy ways to send and receive messages,  the impactful way to connect comes down to genuine, authentic, respectful communication.

Communication is a two-way street

The need to feel connected is a strong human emotion.

We communicate with words and the words we choose can make or break a connection.

Choosing the right words can only be done when we understand our audiences, their perspective, their needs and the nuances of different demographics.

When we listen, we start to understand and that’s when the magic starts to happen – real communication that runs two ways.

Technology is wonderful, but nothing beats a face to face conversation, picking up the phone or doing a live interactive video call.

Being able to relate

If you stop to think about it, the need to connect on a relatable level is why things like Facebook live and video communication is so popular.

The audience gets to see you which helps them relate. As they hear you speak your words they feel directly connected provided you are using words that resonate with them.

Communication styles can be developed and honed with practice, but they always need to sound natural.  Building a relationship is something that needs a human touch no matter what kind of technology is being used to deliver your message.

If you’re struggling with making connections you may like to grab my FREE e-guide The Five Essential Steps to Networking & Creating Connections .

Fly like a dragon,

Michelle

 

Emails sucking all your attention?

Emails sucking all your attention?

Notifications pinging into your inbox, on your phone?

Looking at your emails as they drop into your inbox is a sure-fire way to waste your valuable time.

Your time is a precious and finite resource – once it’s gone, you never get it back.

One of the simplest changes you can make to start to take control of your email habits. By getting strategic in how you manage your emails, you can actually free up several hours a month.

Imagine what you could do with 3 extra hours each month? And when I use this figure of 3 hours a month, I am being ultra-conservative.

My clients tell me, and from personal experience, I can confidently say most people save an extra 8 hours a month – that’s a whole extra business day!

3 Email Management Tips

1) Set designated times – for checking your emails.

First thing in the morning, midday and before you finish for the day works well for most businesses.

If possible, shut down your email in between those times. That way you are not tempted to peek at them as the notifications come in. Because no matter what your intention is, you’ll spot it out of the corner of your eye.

The saying “momentum goes where attention flows” is spot on.

Even if just for a few seconds those distractions soon add up over the course of the day. Imagine how much time it adds up to over a week and a month!

2) If you need to refer to information in your emails – switch to offline mode.

This will allow you access to all your information whilst also ensuring you are not distracted by incoming email.

3) Quick flick tasks – when going through your emails, if there are some that you can deal with via a quick response, do this immediately.

It’s quicker than flagging for follow-up and then having to come back to it later.

What will you do with the extra time you save? Hit reply and tell me in the comments.

Fly like a dragon!

Dragon head image

Michelle

PS – if you’d like extra tips for how to set your priorities and stay in your lane – download my free e-guide which has proven strategies that really work.

 

Do you really need all the latest gadgets?

Do you really need all the latest gadgets?

You know gadgets like – new computers, cameras, phones, apps, software and gizmos are pretty much wherever you turn these days. Okay, maybe they are not strictly gadgets, but for the purpose of this article, I’m lumping them together.

Advertisers are smart. They know exactly how to make that emotional tug. You know how it goes…

This product will give you…more time with your family, more status, increase your confidence, increase productivity, save you time…

And so on the list goes.

Guard your time

Time is a finite commodity. Once the time has passed, you can never get it back.

The time you spend learning how to use a new gadget/gizmo like a phone etc or even just looking into something can often be better spent working on your business.

If you’re always time-poor, think about using that time for some much needed “me-time”.

Investing time in yourself by taking a little bit of rest and relaxation is a smart move. It means you take time to make sure you’re in tip-top condition to run your business, look after your family etc.

Confusion

It’s super easy when you first start in business to get confused about where to focus your attention.

Marketers are a pretty savvy and innovative bunch – they know how to make irresistible offers that will have you reaching for your wallet.

Now here’s the thing…when it comes down to being innovative – you too can be super innovative by… ignoring the new shiny objects and keeping your eyes firmly on your own goals.

Although I have been in my own business for over 20 years, the online world of courses is relatively new to me. It’s only in the last 4 years that I have started to venture into this space.

When I was looking at a hosting platform for my online courses, I got so confused because I spent my time listening in to advice from other course creators.  I also wasted quite a bit of money chasing shiny objects.

Gaining Clarity

In hindsight, what I should have done was written out a list of what features were important to me and my clients/students. Instead, I focussed outwards.

Had I created my own “shopping list” based on my individual needs, I would have been able to choose the right platform with a lot less time-wasting.

In case you’re wondering where I ended up – I finally chose to use Podia. It’s not as “pretty” as some, but it is easy to use, the right price point for me and gives me the important features I need to deliver my courses.

I can tell you lots more stories on this topic about how I wasted both time and money, but that’s going to take way too much time 🙂

Three lessons learnt

1) Focus on your own forward momentum, even if it is baby steps.

2) Find trusted mentors to help you explore what is right for your business.

3) You achieve more when you set your own priorities and stay in your lane.

Do you have some lessons learnt to share?

Fly like a dragon!

Dragon head image

Michelle

Procrastination the enemy of productivity – are you guilty?

Procrastination. Everyone is guilty of procrastinating once in a while.

You put off doing that one important task in favour of washing the dishes, doing the laundry, or playing a game. We all have some form of procrastination activity, but it’s the enemy of productivity and in business, there’s no time for it.

Encouraging Productivity

I’m a terrible procrastinator, and I hate it. So over time, I’ve tried to find ways to be productive and also to FEEL more productive.

There’s a plethora of books and articles that will tell you how to be more productive but a lot of the time those tips don’t work for me.

And even when I’m being productive I often don’t feel like I am.

Now I’m not saying what works for me will work for you but here’s what I’ve found helps:

Check Lists

When I have a checklist to mark off I’m able to tell if I’ve been productive and that in turn encourages me to be more productive.

It also works as a bit of a pseudo-reward, I love that feeling of accomplishment when I mark off a task.

There’s an App for that

And of course, in this technological age, there’s an array of apps for monitoring productivity and encouraging productivity.

Personal I’ve got two apps on my phone and a separate program on my laptop for this and I find them so helpful in avoiding procrastination.

My favourite is Habitica which a friend recommended as a way of tracking productivity.

It’s super helpful in that it’s designed to be a little like an RPG (Role Playing Game).  You get experience points and coins for completing tasks so you go up in levels and can purchase new equipment for your avatar.

For me, this format is really encouraging.  It feels familiar and even though the rewards are simply virtual I find them a great incentive for upping my productivity.

The other apps I use to keep myself productive are Anti-Social and Cold Turkey.

Forced time offline

Social Media and the Internet, in general, are some of the biggest tools for procrastination.

We’ve all had that moment where we go to check something on Facebook and then, one hour later, we haven’t gotten anything done. That’s why it’s so important to be able to take time off.

To unplug.

Although often times your work may require you to remain a little plugged in – emails need checking, research needs to be done etc.

For that reason, I’ve made blocking apps a part of my work habit. When I really need to buckle down and focus I turn on the apps and block off all access to social media.

Removing the temptation is a great way to push forward. If I slip up (and I do sometimes) I just get a pop-up that says the site is blocked – a great deterrent!

I’d love to hear about your productivity secrets, so leave me a comment.

Sasha Hanton

 

SOCIAL MEDIA MARKETING – UNDERSTANDING THE BASICS

Social media marketing is here to stay.

Yes, it can be a moving feast of pixels, insights, reach, engagement and algorithms.

BUT…before you even start to think about those, there are a few basics to get a handle on.

Talking basics

It is very important to understand that marketing is not the same as sales.

Generating on the spot sales is not what marketing is about. It is very rare that a sale will come from a cold audience.

When you are engaged in marketing you are actively building the know, like and trust factor with your audience. You are keeping your name out there and in front of mind.

Social media marketing is huge. There are so many channels to choose from. You do not need to be on all channels.

Do one and do it right. You can always add others later.

The key is to choose the ones that are right for your business. The one where your audience is likely to be hanging out. It’s the place to build the relationship and get your name known.

Often times these people may not buy from you but end up referring others to your business.

The key focus is on building your audience.

It’s about creating a relationship.

Facebook is the biggest platform and that’s why we always recommend it as the best place to start.

Your 5 Essentials

Social media marketing is a changing landscape, but there are five key steps you need to take to make sure you are “dressed” for business.

In the online world this means:

1) A good clear profile picture/logo

If using a photo of yourself, remember it does not necessarily have to be studio shot but it does need to be clear and recognisable.

This means no hiding behind sunnies or under a big hat.

If you can afford a professional headshot – get one done!

2) Link your personal page to your business

This is important because if you interact in a group you are interacting as yourself when you make comments.

If folks are curious about you, they click your profile to learn more. Naturally, you want it to lead them to your business page. Check out the video clip on why here.

3) Join groups where your target audience hangs out

These can be really great sources of market research. Watch, listen and get a feel for what is happening.

Be helpful without the expectation of gaining anything.

Be interested in what others have to say – like and comment as appropriate.

Remember, social media marketing is not about what you have to sell.

4) Be consistent

It’s a crowded marketplace so consistency is key.

This means showing up regularly. Not just on your own page but visiting others too.

5) Interact

When people visit your page, make sure you interact.

If they leave a review make sure you thank them.

If they’ve left a comment, at the very least like that comment. Even better respond! After all, that’s what you’d do in a face to face encounter.

Let me know in the comments if you found these tips helpful.

Fly like a dragon!Fly like a dragon

Michelle

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CHANGES = NEW OPPORTUNITIES

Changes are part and parcel of all our lives. From the day we arrive in this world, change is inevitable. We are constantly changing as we grow. Learning. Evolving. This goes on for our entire lives.

Being in business it’s exactly the same. Periods of growth and evolution. Changing is not unusual. Adapting to meet the demands of the marketplace and the needs of clients.

Sometimes changes are planned…other times they are thrust upon us by circumstances.

I’m currently finding myself in one of those “thrust upon you” changes. Not planned but something that has to be dealt with.

My ageing parents (almost 80 and 90) mean that I now need to be physically close to them. I have a lead role to play in helping care for them in their own home.

And you know what? I welcome the role.

They have taken care of me for my entire life, stood by me and seen me through ups, downs and bumps in the journey of life.

It is my turn to give back. To be close by. At hand to help as needed without being asked. It’s what our family does.

But of course this does have a massive impact on my business; big changes need to happen.

Changes needing to be managed

I’ve travelled my entire life. It’s never been a big deal for me to hop on a plane to meet clients, or to take Skype calls across time zones at weird hours.

BUT…that cannot continue…at least not for the immediate future.

So what does it mean for my business?

It means lots of juggling and in a nutshell, a bit of a restructuring.

I’ve spent many hours mulling everything over and thinking about what is possible in these new circumstances.

Challenges are actually opportunities…to explore other ways of doing things.

Opportunities

Opportunities come in many guises if we are open and receptive.

No point in looking at a door that is closed. Instead, it’s important to search for openings that lie ahead.

The result for me is:

1) Moving further into the online market.

What I have done for the last 10 years is help businesses move ahead by helping them to learn HOW to tackle challenges that prevent them from moving forward.

This can be done online; it actually works out a lot cheaper than having me on the spot. It makes my services more affordable and is actually a win/win.

Below are some of the things now available via online teaching:

  • Identifying your Unique Selling Point
  • Creating a Strategic Plan for your business
  • Elevating your brand profile without being ‘salesy’
  • Building a marketing/sales funnel
  • Understanding the power of social media and harnessing it to help your business
  • The key steps to take to CLOSE a sale without coming across as pushy

I am still here to answer the questions, but there is a component delivered via online modules.

Benefits

Way cheaper for a start!

Access to the modules at a time that works for you.

Queries are answered through weekly online sessions and via a private Facebook group. It’s not quite as instantaneous as one on one but the cost benefits make our services more affordable to many.

2) Less Travel

I can’t just hop on a plane to fly overseas or around Australia. Bookings for my in-person presence need to be scheduled well in advance.

3) Increasing the Writing Bureau output

Ghostwriting, grant writing, sponsorship proposals and of course our favourite area…

…supporting authors taking them from the idea stages to the finished and marketed product.

Never widely promoted previously, this is an area that has been steadily growing since Sasha joined the team; we’ll be ramping it up further.

Coping with changes

Coping capacities are determined by mindset and attitude. Being individuals means we each react in different ways, but being in business means it’s important to be proactive.

I’m getting feedback that I must be Wonder Woman, being able to put together business proposals, deliver workshops and also deal with current family circumstances. I’m no such thing – although it is flattering 🙂

The reality is simply this – learning to be resilient and excellent time management. It’s a skill I’ve picked up over many years.

I’ve also learnt that when you are open and using a smarketing mindset, there is always an opportunity.

The opportunity often means adapting to what circumstances present themselves. Looking forward…not backward. Being grateful for what you have.

I’m extremely grateful to still have my parents.

If you’d like to help me with this next phase of my business I would love you to get in touch or recommend me to anyone who’d benefit from my new model of service.

Fly like a dragonFly like a dragon

Michelle

Which words would you use to describe yourself?

An interesting post cropped up on social media this morning.

It went like this:

On those days that you’re just feeling like a BADASS — you’re clear, you’re productive, you’re feeling great — what word do you associate with, most?
For example, you kill it with your presentation or sign 3 clients, etc. 
“Damn I’m good. I’m such a ______!”

Everyone was then asked to vote for the word they would use and there was even a place to pop in your own word.

Word Choices

Of the choices, shown in the diagram below, I added the word SUCCESS as my word of choice.

The reason for my choice is this – when you’ve done a great job with a presentation or whatever it is you were working on, you’ve been successful. You’ve achieved your goal.

I personally do not like the word BADASS and would never apply it to myself.  To me, it is filled with negative connotations.

Yes, you may have won or achieved your goal, but what was the cost?  The word to me implies you’ve had to step on someone to achieve.

A badass is not what I would call a good thing to be calling yourself.

Or am I a dinosaur? I know these days the term is used to mean an achiever.

Connotations

I prefer words that have a positive connotation like Leader, Role Model, Success.

LEADER is a much better word than boss.  Simply because it gives the sense of bringing a team along with you. To me, it’s about empowering those around you to achieve (as opposed to bossing them about!)

HERO – I feel is a word others allocate to you, not for us to use to describe ourselves. Seems a tad big headed to me.

Words have power

Much more than you may realise.

The ones we use can make a real difference in how we think and feel.

My point is that it’s really important to choose the ones that resonate with you personally.  Especially when it’s a word you are going to be using on a regular basis in your own self-talk…perhaps even when you are speaking to others about your work.

As an example “She’s a real badass” vs “She’s such a success” – what pictures spring to your mind as you hear these words to describe someone?

Yes, we should never pre-judge based on words used to describe someone before we meet them, but the reality is…that’s exactly what each of us does. Right?

Which word would you choose to describe yourself when you’re clear, you’re productive and you’re feeling great?  Let me know in the comments below.

Michelle

Why Reviewing Is Essential For Your Confidence

Does the word reviewing send you into a spin? Do visions of being hauled over the coals or worse…being let go, dance before your eyes?

Hang on a sec. Let me explain.

The word review is defined in the Oxford Dictionary as meaning a formal assessment of something with the intention of instituting change if necessary, a critical appraisal of a book, play, film.

When you look at something in a formal way, it means you take the time to really LOOK.

To be considered and measured.

You are focussed.

This means you can often see something that is in plain sight but has been missed in your day to day routine.

Taking time out to review where you’re heading and how you’re tracking tends to be something that is not always given the priority treatment it should be.

Let’s be honest, life gets pretty hectic – both in the personal and professional sense. We’re living in a fast-paced world.

I’ll fess up and say that reviewing my progress is not my favourite activity. BUT…I mean, how do you know where you are going if you are not measuring and reviewing?

I manage a pretty packed schedule; juggling business commitments, taking my turn looking after my Dad (he’s got Alzheimer’s so we can’t leave him alone for long), and making sure to spend quality time with the rest of my family, as well as plugging in some “Me Time.”

It’s one big juggle, BUT….the way business works has changed heaps since I started my career, so it’s actually easier to keep all the balls in the air.

Note I said easier, not easy!

Approaching our 10th Birthday (27th October) means time to do a deep review of Dragon Sisters. We’re looking at how we are working, who we work with, what tools we use and most important of all what results we are getting.

We began with looking at where we came from – I’ll be talking about that in another post.

When Yvonne (the other Dragon Sister) and I first started working…..

Telex machines – Shock! Horror!

Yes, we are “that” era! – ran hot, zapping messages to offices on the other side of the globe. If we needed to speak to someone, the phone costs were horrendous, but, hey, we worked for big corporates so finances were never an issue.

Tea ladies, doormen, receptionists, secretaries and typists (woe betide those who confuse the two!) were a part of our daily working environment.

Fast forward to 2017

Things we never even dreamed of …smart phones, tablets, laptops, Skype, WhatsApp, Trello, Dropbox, LinkedIn and…

…the Nespresso machine is part of our daily toolkit.

No doorman, no secretary anywhere in sight. Instead, we have virtual assistants and independent freelance experts.

One thing jumps out at me …

Despite all the changes and the new technologies at our fingertips, there is one thing that never changes.

One thing that never changes

The need for strong communication skills remains as vital today as it ever was BECAUSE this is the way to connect.

If you cannot make the connection then you cannot move forward, in life and in business.

As an example, you want something done – perhaps you want your kids to clean their room, or staff members to adopt new initiatives. How you connect them with your message, how you present the instruction is going to shape the results you get.

As I think back, I now realise all my successes were achieved because of my ability to connect. In other words, to communicate with my team, donors, my board, managers, and clients.

Communication methods have changed

Most things are electronic; hard copy letters or invitations are pretty rare.

The way we write has also changed.

Let me ask you…how many times do you just skim through correspondence?

I’m a fast reader. I need to be because of the nature of my work. When it comes to unsolicited mail, I am a skimmer, and so are most people I know.

There is just so much that makes it way into our inboxes that unless we skim, we’ll never get to the end.

The new way of writing means lots of white space replaces block paragraphs. It makes things easier to skim and scan through to pick out key parts of the content that are of interest to you.

I have had to learn how to write for this new era.

Everyone types these days, and not because of typing class. Technology has made us all typists – even if you are of the two finger or flying thumb variety!

And that has made me realise that although almost everyone can use electronic communication tools, not everyone has the ability to communicate well. And some are really uncomfortable with the new mediums.

So as the 10th Birthday review for Dragon Sisters is underway, we’ve come across some very interesting data. It’s informing the direction the business will head… and no one is being let go.

Phew!

Services will be changing slightly, but the one thing that is standing out loud and clear is the need to once again be adding to the Wordsmith Wonders team, which has tripled in the last 12 months.

The first surprise for us is that our biggest client base is the young male, senior-level executives/entrepreneurs who are absolute stars when it comes to heading up their teams. Being thought leaders that are so self-aware, they recognise a little confidential support on the communications front goes a long way.

So how does a review boost your confidence?

In its very simplest form, a review gives you confidence by either demonstrating you are on track or off-roading!

Regardless of what the outcome is, you can then be confident that you are either on the right path for your career/business or you know 100% that you are not.

Knowledge is power. You have the information in your hands and this provides the confidence to make the decision on what your next steps will be.

A review gives me the confidence to keep going in the same direction or to cut my losses and change direction.

What do you think? Let me know your thoughts in the comments.

Fly like a dragon,

Michelle

Need help choosing the right consultant or coach to work with? We’ve got a tip sheet that just might help. Click reply and ask for a copy.

5 Simple Tips to Improve Your Writing

Do you love to write?

If you do, then you’re just like me!

If you don’t…. you’re not alone.

Whichever category you fall into, these 5 simple tips will help.

Before you take to writing that next piece of yours, whether it be a blog post or a business report, here are some quick tips to help you shine.

1) The Daily Habit

Get in the habit of writing each and every day; start a journal or a diary, write to a pen pal, just get yourself in the habit of writing.

It might seem like a lot of work but it isn’t.

*A really good way to practise this is to write 2 pages in a notebook each morning. Even though I am a writer,  I’ve just started utilising this tip that I learnt from a LinkedIn post and it is working wonders for me.

If you’re in business, chances are you’re already writing every day. You might not think of it as writing, but no doubt you send off countless emails each day?

2) Broadening your vocabulary

Get a word calendar or download an app on your phone like Dictionary.com.

Putting new words into your vocabulary is a great way to make your writing more powerful.

Often, when expanding your vocabulary you’ll also improve your knowledge on spelling and the correct use of words already in your vocabulary.

*I personally love learning new words and use them often to improve my personal writing.

3) Keep using those tough words.

Everyone has words they struggle to spell.  Don’t let that stop you.

I recently found a recipe book and I’d written one of the simplest words wrong.

I was mortified, but you know what? That’s just proof of how reliant we’re getting on the computer spell checking for us.

If you struggle with certain words keep pushing yourself to use them. Eventually, you’ll spell them so often that you’ll learn to spell them correctly.

*Whenever I misspell something on my computer before looking for the correct spelling I go back and try to spell it again. Nine times out of ten I’ll spell it right on the second try.

4) Don’t always listen to the computer

Microsoft Word is great, don’t get me wrong.

I’m always looking out for those red and green squiggly lines, but it isn’t always right.

Sometimes computers don’t understand the context of how a particular sentence should work, so it’ll underline the whole thing with a green line. This doesn’t mean there’s anything wrong with the sentence.

Before taking on board the computer’s recommended changes always give it a second or third read over.

See if it flows.

If it flows and you don’t detect anything wrong there probably isn’t an issue.

Also, bear in mind that not every word is registered in the Microsoft Word dictionary. If a word is really old or comes from another language Word will just keep on telling you it’s spelt wrong, even when it isn’t.

5) Write it ALL down first.

I used to always edit as I went, so if I misspelt a word I would immediately change it and if a sentence didn’t flow I’d spend ages re-writing it.

However, that isn’t the most efficient way to write and edit.

The most efficient process is to write everything out and then do a re-read for editing.

Trust me it saves time.

A helping hand

If you need a helping hand with any aspects of writing or editing…

Simple emails, sales funnels, website content reviews through to book manuscripts, blogs and ghost writing are all in a days work for us at Dragon Sisters.

Need some help…..reach out to us.

To your success,

Sasha

Sasha Hanton – a graduate of Bond University with a Bachelor in Journalism. Sasha possesses high caliber skills across a wide genre of writing, editing and multi-media content creation. Sasha’s achievements include the Sally A White Award for Investigative Journalism 2013.

 

My Secret Weapon

It’s Wednesday, halfway through the week, and rather than an ‘aha!’ moment, I’m having an ‘aaargh!’ moment.

When I was a fledgeling sales person, a trainer told me to avoid making cold calls on a Wednesday. He advised that at the mid-stage in the week, people started to feel a bit on the back foot and would give any sales caller short shrift, sending them marching, before there was the least chance of getting a toe over the threshold.

My problem’s rarely my feet (other than the one I tend to jam in my mouth fairly frequently), but rather, my hands – I reckon I could really rock the multi-arm Hindu goddess look.

Unfortunately, I don’t have multiple hands to juggle the week’s jobs.

Fortunately, I have something even better!

Want to know what my secret weapon is?

A Virtual Assistant.

Actually, Dragon Sisters has several VA’s, who are some of my favourite people on the planet. Especially when I get to off-load jobs I’m rubbish at, slow at, or stuff I just hate doing!

Having a VA is like having a fairy god person complete with a wand to magic stuff for you.

Sounds good, doesn’t it?

That’s because it is!

If you want to know more, here’s Michelle’s Free yourself up with a Freelancer article, which applies to selecting a Wunderkind VA too.

Plus, where to find them and how to pick a good one.

Now, I’m off to email my Aargh Moment into the ether where it will be magically transformed into an Aha Moment, by a very talented VA ???.

Nothing like breaking out your Secret Wednesday Weapon ?.

Fly Like A Dragon

Yvonne.