A good working relationship with a virtual assistant (VA) comes down to clear communication that leaves no room for misunderstanding.
Heck, I think you can safely say that good communication is so important on all fronts and facets of life, not just business.
Everyone wants to be cooperative.
But unless you know what is expected, it can be really hard.
This is especially true when it comes to a business relationship and even more so when it exists in the virtual world.
Effectively communicating is the key to success on so many different fronts.
In my Facebook Live Q&A Wednesday I talked a little about using VA’s and it seems that it really struck a chord. Over 6 thousand views.
I’ve been innunated with PM’s, emails and the odd phone call with anecdotes and stories of experiences with VA’s. Some were on the positive side, many were negative and some just wanted clarity on what tasks a VA could do.
VA’s can do almost everything that does not require a physical presence.
However, the key to having a successful relationship is nailing down your requirements. AND communicating them clearly.
This post, on Effectively Communicating with Your VA was written by dear Bibi, who unfortunately passed away earlier this year. Vale Bibi Van Heerden – your wisdom continues to assist so many travelling the business journey.
We’re very fortunate to have a team of excellent VA’s that work with us here at Dragon Sisters.
It’s taken trial and error.
We’ve honed our skills at briefing, and we’re continually learning how better to communicate with our team.
You also need to keep in mind that many VA’s do not come from English as a first language background. So although they have fantastic skills, unless the briefing is clear, the results may not be exactly what you expected (or wanted).
If you have stories to tell of working with a VA, we’d love to hear them in the comments below. Similarly, if you are a VA, we’d love you to share your best tips for successful client relationships.
Fly like a dragon